SHIPPING & REFUND POLICY
Delivery Information, Return Eligibility, and Refund Procedures
At Order My Peptides, we are committed to delivering your orders securely, discreetly, and on time. Please review our shipping and refund procedures carefully before placing an order.
Shipping Policy
Processing Time
Orders are processed within 1–2 business days, excluding weekends and holidays.
Shipping Methods
All orders are shipped via USPS. Shipping costs are calculated based on order weight and delivery location.
Delivery Time
Standard shipping typically takes 1–5 business days within the United States and Canada. Delivery times may vary depending on carrier performance and destination.
Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details. Please allow 24–48 hours for tracking updates to appear in the carrier's system.
PO Box Addresses
Orders shipping to PO Boxes will be delivered via USPS only.
Holiday Delays
Carriers do not operate on U.S. federal holidays, which may impact processing and delivery timelines.
Returns & Refunds
Due to the specialized and sensitive nature of our research-only products:
All Sales Are Final
We do not accept returns, exchanges, or refunds once an order has been shipped.
Order Cancellations
Orders may be canceled within 30 minutes of payment confirmation. Once order processing has begun, cancellations are not guaranteed.
Damaged, Missing, or Incorrect Items
If your order arrives damaged, incomplete, or incorrect, please contact our support team within 48 hours of confirmed delivery. We will promptly investigate and work toward a resolution.
Additional Information
Lost or Stolen Packages
Once a package has been transferred to the shipping carrier, Order My Peptides is not responsible for loss, theft, or carrier-related delays. USPS includes coverage up to $100 for insured shipments. For higher-value orders, we recommend purchasing additional shipping insurance at checkout.
Legal Disclaimer & Compliance
All products sold by Order My Peptides are strictly intended for research use only and are not for human consumption.
Our products are not dietary supplements, drugs, or cosmetics. Statements made on this website have not been evaluated by the U.S. Food & Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
By placing an order, you confirm that you are a qualified researcher or authorized institution purchasing for legitimate laboratory use and that you agree to our full Terms of Service.
Customer Support
For any shipping or order-related inquiries, please contact:
Email: support@ordermypeptides.com